About Us

Timeless heritage meets modern luxury in the heart of George Town

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Heritage Meets Modern Elegance

Experience timeless charm in the heart of George Town

Nestled in the heart of UNESCO Heritage Site George Town, Royale Chulan Penang blends the grandeur of its colonial past with the comforts of contemporary luxury. Housed partly in a heritage building dating back to 1892, the hotel offers a captivating old-world sophistication, complemented by elegant accommodations and gourmet dining. Experience the perfect harmony of history and modernity, all in one iconic address.
Managed by Boustead Hotels & Resorts Sdn. Bhd., the hotel has been thoughtfully designed to deliver memorable experiences for every guest.

Redefining 4-star stays with heritage, style, and unmatched service

Awards & Recognitions

Ministry of Tourism, Arts & Culture Malaysia (MOTAC) – 2015 to 2027

4-Star Hotel Rating by Ministry of Tourism

Booking.com

Guest Review Award – 8.6 out of 10 (2018)
Traveller Review Award 2024

C-Trip

Chinese Preferred Hotel 2017

Halal Certification by JAKIM – 2015 to 2027

TripAdvisor

Certificate of Excellence 2016
Certificate of Excellence 2018
Certificate of Excellence 2019
Certificate of Excellence 2020
Certificate of Excellence 2021
Top 10 Value For Money Hotels in Malaysia on TripAdvisor – No. 8 out of 10

Muslim-Friendly Tourism and Hospitality Assurance and Recognition (MFAR) – Gold Standard

Restoran Dalam Hotel Terbaik – Kategori Gold” from Majlis Bandaraya Pulau Pinang (MBPP) 2019

BeSS (Bersih, Selamat dan Sihat) Recognition from the State and Health Ministry (One of four hotels in
Penang) 2019

Agoda.com

Customer Review Award
Gold Circle Award 2023

Hotels.com

Loved By Guests Award Winner 2020 – 8.6 out of 10

19th Malaysia Tourism Awards 2014/2015

Certificate of Meri for Best Hotel Services (4-Star City)
Nominated as one of the Top 5 Best Hotels in Malaysia

GMID Penang Team Spirit Award by Penang Convention & Exhibition Bureau